Buyer Rating:
Our realtor Michelle Soto is phenomenal! This was our third home purchase, and she outperformed our previous realtors by miles. It's important to us that we convey all this, so we made a list of some of the great things we noted during our purchase:
RAPPORT and COMMUNICATION SKILLS
Michelle has superior communication skills and can establish rapport with anyone! She's a great listener and interacts well with all types of people. This was a wonderful feature for us as buyers – and we really thought it gave us the edge when negotiating with sellers and their agents. Because Michelle is such a skilled communicator, we felt confident that she would make our offer stand out. And we were right!
COMMITMENT and CARE
Michelle was with us, in person or by phone, almost every day of our home buying experience. We can't stress enough how responsive she was! She answered questions and provided advice and guidance that really helped us out, even as experienced buyers. We learned more about home buying and mortgages with three months of Michelle's care than in all our previous transactions. And most importantly, she brought a high degree of personal care to home search. An absolute pleasure to work with!
ATTENTION TO DETAIL
Michelle was 100% on top of everything on our behalf. She provided authoritative and well-researched answers (at all hours of the day and night!) to all our questions about home buying. She kept us up to date on timelines, organized our appointments, and helped us stay on track during closing. No detail was too small for Michelle.
SMART and TOUGH
Michelle is so nice and personable that it's easy to overlook how formidable she is. She is a one-woman army! When dealing with sellers and their agents, Michell is a real boss who aggressively advocates for her clients. We were happy that she was on our side! She is so smart on real estate law, mortgages, inspections/appraisals, contracts, and negotiations that we can't imagine asking anyone else to represent us in the future.
RESULTS
All these traits make Michelle an absolute ideal choice for anyone looking to buy, sell, or rent. But most importantly, Michelle is results-driven. She worked nonstop for months on our behalf and got us the house we loved at a great price. We couldn't be happier with Michelle as our realtor and everything she did for us. We hope she continues in real estate so other families can benefit from her help and (selfishly!) so we can have her represent us again in the future.
Michelle Soto is the best realtor we've ever worked with. And after discussing our experience with lots of friends, we think Michelle would be the best realtor they've ever dealt with as well. We can't recommend her highly enough - and we're telling our friends, family. and coworkers about her. Thanks Michelle and Century 21 Redwood!
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Karl S.
October 2023